Technical Support
Customers and sponsors are welcome to contact us at support@photoprism.app for technical support and assistance with enabling sponsor features.
File Samples
Image and video file samples for testing can be sent to samples@photoprism.app. This ensures they don't get lost in the flood of other emails we receive every day.
The subject should contain the file extensions as well as the GitHub issue number or any other reference that can be helpful. Also let us know if we have permission to upload your sample files to dl.photoprism.app/samples so that they can be used by our automated test suite and other developers.
General Inquiries
Feel free to contact us at hello@photoprism.app if you have general questions, want to support our work, or just want to say hello.
Learn more about our Security Policy.
Responsible for editorial content according to § 5 TMG / § 55 RStV:
Michael Mayer & Theresa Gresch GbRZimmermannstr. 37
12163 Berlin
Germany
Phone: +49 152 528 649 09
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PhotoPrism® Trademark
Please always use our official logo, do not alter it in any way, and avoid overlapping with other logos or images.
When referring to PhotoPrism, make sure that it is spelled correctly:
- The name has two capital letters, so Photoprism is not a correct spelling
- PhotoPrism is one word and must not be separated into two words
Our Trademark and Brand Guidelines, which may be updated from time to time, describe how our Brand Assets may be used. It is important to us that any permitted use of our Brand Assets is fair and meets the highest standards.